Universal Journal of Management Vol. 6(11), pp. 460 - 470
DOI: 10.13189/ujm.2018.061103
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Knowledge Management and Employee Efficiency in Deposit Money Banks in Port Harcourt, Nigeria

Binafeigha Mumere Sarah ^*, Asawo Soye Peniel
Rivers State University of Science and Technology, Nigeria

ABSTRACT

This study examined the relationship between knowledge management and employee efficiency in deposit money banks in Port Harcourt, Nigeria. From a study population of 680 bank employees in Port Harcourt, the sample size of 248 respondents was determined using the sample size determination table. Adopting the cross-sectional survey design, the obtained data was analysed at the primary and secondary levels with the mean score and Pearson's Product Moment Correlation Co-efficient respectively. Results from the analysis revealed that there is a significant and positive relationship between the four dimensions of knowledge management (i.e. knowledge identification, acquisition, sharing, and application) and employee efficiency. The study concluded that the knowledge asset of banks is an important predictors of their employees' efficiency. In view of this, the study recommends that banks should invest in enhancing their knowledge management practices so as to enhance the performance level of their employees with regards to their efficiency.

KEYWORDS
Knowledge Management, Knowledge Identification, Knowledge Acquisition, Knowledge Sharing, Knowledge Application, Efficiency

Cite This Paper in IEEE or APA Citation Styles
(a). IEEE Format:
[1] Binafeigha Mumere Sarah , Asawo Soye Peniel , "Knowledge Management and Employee Efficiency in Deposit Money Banks in Port Harcourt, Nigeria," Universal Journal of Management, Vol. 6, No. 11, pp. 460 - 470, 2018. DOI: 10.13189/ujm.2018.061103.

(b). APA Format:
Binafeigha Mumere Sarah , Asawo Soye Peniel (2018). Knowledge Management and Employee Efficiency in Deposit Money Banks in Port Harcourt, Nigeria. Universal Journal of Management, 6(11), 460 - 470. DOI: 10.13189/ujm.2018.061103.