Universal Journal of Management Vol. 5(7), pp. 341 - 354
DOI: 10.13189/ujm.2017.050704
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Online Accreditation Process and DAK Management Information System (DAK-MIS) General Directorate for Accreditation of Kosovo


Ibush Luzha 1,*, Anni Dasho Sharko 2
1 Ministry of Trade and Industry, Str. Muharrem Fejza, n.n. Hospital Square Pristine, Kosovo
2 Department of Informatics, Math's and Statistic, Economic and Information Technology Faculty, European University of Tirana, Albania

ABSTRACT

General Directorate for Accreditation of Kosovo (DAK) is the only National Accreditation Body in the Republic of Kosovo, based on Law No. 05 / L-117 approved in the Kosovo Assembly on 20.12.2016 and published in the Official Newspaper of the Republic of Kosovo, No. 2/12 January 2017, in accordance with international standards, assesses technical competences of the Conformity Assessment Bodies (CAB)s that deals with activities such as: testing, calibration, certification and inspection both in public and private sector. Till now application for accreditation process and all other procedures for accreditation of CABs are carried out manually, and all the documents of the application and the receipt of the certificate of accreditation are conducted in the offices of DAK manually not using an appropriate Management Information System, DAK-MIS System. Through DAK Management Information System (DAK-MIS), customers will get and proceed all needed documents online, starting from: Application for accreditation, Application review, Cost estimates and Accreditation contract, Appointment of Lead Assessor, Preliminary visit, Appointment of assessment team, Document and records review, Assessment, Reporting, Follow up assessment, Decision, Accreditation surveillance, Renewal of accreditation, Extending accreditation, Extraordinary visits, Suspending, withdrawing or reducing the accreditation through this database and getting finally the official document of accreditation. The only condition for the customers is to have internet access, following the accreditation procedure online on the new system. DAK-MIS System will facilitate the work of DAK and CABs informing through this paper the CAB's and other Interested Parties about DAK- MIS database.

KEYWORDS
DAK, MIS, CABs, Accreditation, Online, Database

Cite This Paper in IEEE or APA Citation Styles
(a). IEEE Format:
[1] Ibush Luzha , Anni Dasho Sharko , "Online Accreditation Process and DAK Management Information System (DAK-MIS) General Directorate for Accreditation of Kosovo," Universal Journal of Management, Vol. 5, No. 7, pp. 341 - 354, 2017. DOI: 10.13189/ujm.2017.050704.

(b). APA Format:
Ibush Luzha , Anni Dasho Sharko (2017). Online Accreditation Process and DAK Management Information System (DAK-MIS) General Directorate for Accreditation of Kosovo. Universal Journal of Management, 5(7), 341 - 354. DOI: 10.13189/ujm.2017.050704.