Manufacturing Science and Technology(CEASE PUBLICATION) Vol. 4(2), pp. 17 - 24
DOI: 10.13189/mst.2017.040201
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The Capability Maturity Model as an Industrial Process Improvement Model

Daniel A. Doss ^1,*, Rebecca Goza ², Raymond Tesiero ¹, Balakrishna Gokaraju ¹, David H. McElreath ^3
1 College of Business and Technology, University of West Alabama, United States
² College of Business, University of Central Oklahoma, United States
³ College of Applied Sciences, University of Mississippi, United States

ABSTRACT

This study examined the potential of adapting the software Capability Maturity Model as a process improvement paradigm within the context of industrial process improvement. Traditional methods of process improvement incorporate some facets of Total Quality Management (TQM), business process improvement (BPI), business process reengineering (BPR), business process management (BPM), benchmarking, regulation, legislation, Six Sigma, and standards. Hypothesis testing showed two statistically significant outcomes regarding the first and the fifth maturity levels reflecting ad hoc processes and optimized processes, respectively.

KEYWORDS
Capability Maturity Model, Industrial Process, Process Improvement, Quality Management

Cite This Paper in IEEE or APA Citation Styles
(a). IEEE Format:
[1] Daniel A. Doss , Rebecca Goza , Raymond Tesiero , Balakrishna Gokaraju , David H. McElreath , "The Capability Maturity Model as an Industrial Process Improvement Model," Manufacturing Science and Technology(CEASE PUBLICATION), Vol. 4, No. 2, pp. 17 - 24, 2017. DOI: 10.13189/mst.2017.040201.

(b). APA Format:
Daniel A. Doss , Rebecca Goza , Raymond Tesiero , Balakrishna Gokaraju , David H. McElreath (2017). The Capability Maturity Model as an Industrial Process Improvement Model. Manufacturing Science and Technology(CEASE PUBLICATION), 4(2), 17 - 24. DOI: 10.13189/mst.2017.040201.