Universal Journal of Management Vol. 4(12), pp. 694 - 703
DOI: 10.13189/ujm.2016.041206
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An Improvement Project - Karma Thailand

Sheng-Pin Kuan *
The Chinese Society for Quality, Quality Knowledge Community (CSQ/QKC), Taiwan


On the occasion of near my retirement in June 2011, I got a challengeable opportunity to undertake a mission which is applying the integration of diversified improvement technologies for implementing to a Karma factory in Thailand, as we say "SOMA Project" in brief. There are four improvement projects in total: ERP improvement project, stock improvement project, process improvement project, quality improvement project. This report is an interpretation of SOMA Project total process of progression. I just describe the improvement projects concisely, and demonstrate the result of quality project using cloud computing SPC system. Before launching SOMA project, we well organized Karma Taiwan people and Thailand people into 4 project teams, some people join one more teams, engineering people especially. For the SOP sake, we introduced Ford 8D problem solving technique to all the project teams. For the communication sake, we established document center in public website. For the progression control sake, every project team was required to present in every Monday weekly review meeting. For honesty sake, we kept meeting records by photographs and videos. For all Karma group people sake, we mailed weekly report to key man of Karma group in each Saturday. We surveyed and analyzed ERP processes by utilizing Business System Planning methodology to get a systematic result. We surveyed and analyzed stock layout by layout line chart; material picking operation by utilizing process analysis chart to let picking operation more effective. We surveyed and analyzed all the processes of SOMA factory by utilizing plant layout line chart, operation flow chart, material flow chart, process analysis chart. We collected 570 Final Assembly FQC inspection records from January 2011 to May 2011, the FTY average was under 60%. We deployed 10 more subprojects during our onsite consulting period from June 2011 to December 2011, most of project participants could follow the 8D procedure and got good results. After our onsite consulting, SOMA project keep ongoing till now, we monitor the FTY from cloud computing SPC system, FTY average was 72% in 2012, 75% in 2013, 82% in 2014.

Karma Medical Product Company, 8D Procedure, Business System Planning, FQC, FTY

Cite This Paper in IEEE or APA Citation Styles
(a). IEEE Format:
[1] Sheng-Pin Kuan , "An Improvement Project - Karma Thailand," Universal Journal of Management, Vol. 4, No. 12, pp. 694 - 703, 2016. DOI: 10.13189/ujm.2016.041206.

(b). APA Format:
Sheng-Pin Kuan (2016). An Improvement Project - Karma Thailand. Universal Journal of Management, 4(12), 694 - 703. DOI: 10.13189/ujm.2016.041206.