Universal Journal of Management Vol. 4(7), pp. 411 - 418
DOI: 10.13189/ujm.2016.040706
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Perceptions of the Performance, Goals and Characteristics of Hospital Alliances: A Multi-national Study

Daniel Pelletier ^1,*, Frances Wildhaber ², Pierre Collerette ¹, Michael Heberer ^2
1 Department of Administrative Sciences, University of Quebec in Outaouais, Canada
² Institute of Surgical Research and Hospital Management, University Hospital of Basel, Switzerland

ABSTRACT

A mixed methodology study of inter-hospital alliances in Germany, Canada and Switzerland was conducted to describe the goals and performance of inter-hospital alliances and to identify which alliance features best predict performance. Alliance features and performance were studied through a series of 59 interviews conducted within 12 hospitals involved in such partnerships. Respondents included administrative, medical and nursing staff. A standardized interview schedule was used to document the perceived as well as factual attributes and performance of the inter-hospital alliances they were included in. Results indicated that financial goals were not rated as being as important as improvements regarding service access and quality. A path analysis generated a seven component model of features linked to the perceived success of alliances: environmental, human and structural components of the alliances had an indirect relationship with overall success which was mediated through adaptability. Inter-hospital alliances have similar goals with regards to service quality and access, .notwithstanding the country, the type of health care system and the respondents.

KEYWORDS
Hospital Alliances, Model, Management, Success Factors

Cite This Paper in IEEE or APA Citation Styles
(a). IEEE Format:
[1] Daniel Pelletier , Frances Wildhaber , Pierre Collerette , Michael Heberer , "Perceptions of the Performance, Goals and Characteristics of Hospital Alliances: A Multi-national Study," Universal Journal of Management, Vol. 4, No. 7, pp. 411 - 418, 2016. DOI: 10.13189/ujm.2016.040706.

(b). APA Format:
Daniel Pelletier , Frances Wildhaber , Pierre Collerette , Michael Heberer (2016). Perceptions of the Performance, Goals and Characteristics of Hospital Alliances: A Multi-national Study. Universal Journal of Management, 4(7), 411 - 418. DOI: 10.13189/ujm.2016.040706.