Universal Journal of Management Vol. 4(2), pp. 72 - 78
DOI: 10.13189/ujm.2016.040204
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Impact of Intra-group Conflict on Group Performance-moderating Role of Cultural Diversity


Faisal Hanif *, Muhammad Mohsin , Muhammad Adeel , Syed Mehmood Shah
Capital University of Science and Technology Islamabad, Pakistan

ABSTRACT

In the present study, a model was developed to describe relationships between impacts of intra-group conflict on group performance-moderating role of cultural diversity. Data from 170 employees working in teams of GSM cellular companies located in Pakistan support our hypothesis. Findings indicated that intragroup conflict had direct negative effects on group performance effectiveness. Furthermore, our findings suggest that reducing intragroup conflict and providing team members with the abilities to manage conflict effectively is a way to increase group performance and implement strategies to decrease a stressful work environment and increase team-building activities.

KEYWORDS
Cognitive Task Conflict, Emotional Conflict, Group Performance, Workforce Diversity

Cite This Paper in IEEE or APA Citation Styles
(a). IEEE Format:
[1] Faisal Hanif , Muhammad Mohsin , Muhammad Adeel , Syed Mehmood Shah , "Impact of Intra-group Conflict on Group Performance-moderating Role of Cultural Diversity," Universal Journal of Management, Vol. 4, No. 2, pp. 72 - 78, 2016. DOI: 10.13189/ujm.2016.040204.

(b). APA Format:
Faisal Hanif , Muhammad Mohsin , Muhammad Adeel , Syed Mehmood Shah (2016). Impact of Intra-group Conflict on Group Performance-moderating Role of Cultural Diversity. Universal Journal of Management, 4(2), 72 - 78. DOI: 10.13189/ujm.2016.040204.