Universal Journal of Management Vol. 1(1), pp. 1 - 5
DOI: 10.13189/ujm.2013.010101
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Designing a Feedback Based Diagnosis Decision Support Tool for Continuous Improvement of e-Readiness Indices to Implement e-Government

Hamed Fazlollahtabar^*
Faculty of Industrial Engineering, Iran University of Science and Technology, Tehran, Iran

ABSTRACT

Information Technology (IT) has played a significant role in facilitating organizational change programs. Many countries have tried to implement electronic government (e-government) as the most basic infrastructure for such programs. The term electronic government (e-government) is mainly inferred from the information and communications technology (ICT) usage to modify structures and procedures of government agencies. Acknowledging the necessity of utilizing the new electronic, information, and communication technologies, the movement toward implementation of e-government got the attention of authorities and policy makers. Public administrations have been very much concerned about the architecture of e-government, especially because of the promotion of e-government that has taken place in recent years. The paper seeks to provide a set of electronic readiness (e-readiness) indices affecting e-government overall architecture. The paper notes the various major segments of e-readiness. The paper proposes a feedback based diagnosis system (FBDS) as e-readiness integrated tool that emphasizes information access and also integrates the various segments of organizational, ICT, human resources, and external readiness into one single tool.

KEYWORDS
e-Government, e-Readiness, Diagnosis System

Cite This Paper in IEEE or APA Citation Styles
(a). IEEE Format:
[1] Hamed Fazlollahtabar , "Designing a Feedback Based Diagnosis Decision Support Tool for Continuous Improvement of e-Readiness Indices to Implement e-Government," Universal Journal of Management, Vol. 1, No. 1, pp. 1 - 5, 2013. DOI: 10.13189/ujm.2013.010101.

(b). APA Format:
Hamed Fazlollahtabar (2013). Designing a Feedback Based Diagnosis Decision Support Tool for Continuous Improvement of e-Readiness Indices to Implement e-Government. Universal Journal of Management, 1(1), 1 - 5. DOI: 10.13189/ujm.2013.010101.