Universal Journal of Public Health Vol. 12(1), pp. 17 - 27
DOI: 10.13189/ujph.2024.120102
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Hospital at Home: A New Model of Healthcare Services Innovation – Case Study of Hakim Saadane Hospital, Biskra City, Algeria

Reguia Cherroun ¹, Fateh Debla ^2,3,*
1 Faculty of Economics, Commerce and Management Sciences, Biskra University, Algeria
² School of Business, Tabuk University, Saudi Arabia
³ Department of Management, FBM Laboratory, Biskra University, Algeria

ABSTRACT

This study aims to discuss the Hospital at Home service (HAH) as an innovative service offered by Biskra Hospital "Hakim Saadane", a public healthcare institution in Algeria. In addition to the document analysis submitted by the department of the HAH, an interview was conducted with the department head and the medical staff to analyze and describe the main requirements to implement this innovative tool to provide high-quality and less-cost healthcare services for the benefit of patients especially old people and those who have chronic diseases. It also aims at identifying the obstacles faced by the medical staff to implement the HAH in their daily program, and the way to improve it through introducing new digital tools. The study concluded the existence of an increasing interest in this service according to the enormous number of patients in need of HAH service. However, there are a remarkable shortcoming regarding the necessary tools and equipment, in addition to the lack of adequacy of the medical staff. Numerous patients have difficulties consulting their doctors in hospitals and clinics due to many reasons, such as inability to move, chronic diseases, and overcrowding in hospitals…etc. Therefore, it becomes a necessity to rethink offering alternatives to hospital care through innovating new services that allow the patient to obtain required healthcare at home to avoid complications while moving to hospitals and clinics.

KEYWORDS
Healthcare, Healthcare Service Innovation, Hospital at Home, Algeria, Biskra

Cite This Paper in IEEE or APA Citation Styles
(a). IEEE Format:
[1] Reguia Cherroun , Fateh Debla , "Hospital at Home: A New Model of Healthcare Services Innovation – Case Study of Hakim Saadane Hospital, Biskra City, Algeria," Universal Journal of Public Health, Vol. 12, No. 1, pp. 17 - 27, 2024. DOI: 10.13189/ujph.2024.120102.

(b). APA Format:
Reguia Cherroun , Fateh Debla (2024). Hospital at Home: A New Model of Healthcare Services Innovation – Case Study of Hakim Saadane Hospital, Biskra City, Algeria. Universal Journal of Public Health, 12(1), 17 - 27. DOI: 10.13189/ujph.2024.120102.