Universal Journal of Management Vol. 11(3), pp. 76 - 85
DOI: 10.13189/ujm.2023.110303
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Relationship between Onboarding Process and Employee Engagement in the Pharmaceutical Industry in North Macedonia

Tane Murgoski ^*
School of Business Economics and Management, University American College Skopje, North Macedonia

ABSTRACT

The employee onboarding process holds significant importance within the pharmaceutical industry of North Macedonia as it plays a pivotal role in cultivating employee engagement, which in turn is essential for enhancing productivity and ensuring employee retention. This research examines the relationship between the onboarding process and employee engagement. It investigates the factors influencing employee engagement within drug manufacturing companies, such as age, job category, and work experience. The research utilized an online questionnaire disseminated to employees working in pharmaceutical manufacturing companies. The study employed a 5-point Likert scale derived from the Intellectual, Social, and Affective (ISA) engagement scale, which specifically assessed levels of engagement across intellectual, social, and affective dimensions. Two hundred twenty-eight responses were gathered within one month and subsequently subjected to analysis utilizing the Statistical Package for the Social Sciences (SPSS). The results of this study contribute to the growing body of academic literature on employee engagement and onboarding by offering practical implications for human resource managers and organizational leaders. The result revealed a noteworthy association between the efficacy of the onboarding process and heightened levels of employee engagement. Significantly, the identification of intellectual engagement emerged as the paramount factor during the onboarding process. The research additionally discovered variations at engagement levels across different generations, indicating the necessity for customized onboarding process.

KEYWORDS
Employee Onboarding, Engagement, Pharmaceutical Industry, Organizational Effectiveness

Cite This Paper in IEEE or APA Citation Styles
(a). IEEE Format:
[1] Tane Murgoski , "Relationship between Onboarding Process and Employee Engagement in the Pharmaceutical Industry in North Macedonia," Universal Journal of Management, Vol. 11, No. 3, pp. 76 - 85, 2023. DOI: 10.13189/ujm.2023.110303.

(b). APA Format:
Tane Murgoski (2023). Relationship between Onboarding Process and Employee Engagement in the Pharmaceutical Industry in North Macedonia. Universal Journal of Management, 11(3), 76 - 85. DOI: 10.13189/ujm.2023.110303.