Universal Journal of Psychology Vol. 2(2), pp. 81 - 89
DOI: 10.13189/ujp.2014.020205
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Workplace Bullying and Job Satisfaction: The Buffering Effect of Social Support


Tammy L. Carroll 1,*, Martin Lauzier 2
1 Faculty of Business, University of New Brunswick, St-John, New Brunswick, E2L 4L5, Canada
2 Department of Industrial Relations, Université du Québec en Outaouais, Gatineau, Québec, J8X 3X7, Canada

ABSTRACT

Linkages between social support, incidents of workplace bullying, and job satisfaction have received limited attention in the workplace bullying literature. Hence, the purpose of this study is to contribute to this particular literature by examining (1) the relationship between workplace bullying and job satisfaction and (2) the moderating effect of social support on this relationship. A total of 249 Canadian workers from various organizations, in both private and public sector, took part in this study. As expected, results of this study showed that workplace bullying negatively affects job satisfaction. Furthermore, hierarchical multiple regression analysis revealed that social support is a moderator for the workplace bullying and job satisfaction relationship. This study provides clarity on some of the negative effects of workplace bullying. It also suggests that social support can protect workers from a particular damaging consequence of workplace bullying. Such support appears to function as a buffer for targets of workplace bullying by providing them with resources to cope with these types of difficult workplace situations. Implications from the findings and suggestions for future research are presented.

KEYWORDS
Workplace Bullying, Job Satisfaction, Social Support, Psychological Harassment

Cite This Paper in IEEE or APA Citation Styles
(a). IEEE Format:
[1] Tammy L. Carroll , Martin Lauzier , "Workplace Bullying and Job Satisfaction: The Buffering Effect of Social Support," Universal Journal of Psychology, Vol. 2, No. 2, pp. 81 - 89, 2014. DOI: 10.13189/ujp.2014.020205.

(b). APA Format:
Tammy L. Carroll , Martin Lauzier (2014). Workplace Bullying and Job Satisfaction: The Buffering Effect of Social Support. Universal Journal of Psychology, 2(2), 81 - 89. DOI: 10.13189/ujp.2014.020205.