Universal Journal of Management Vol. 9(2), pp. 62 - 69
DOI: 10.13189/ujm.2021.090205
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The Moderating Effects of Employee Benefits and Job Burnout among the Employee Loyalty, Corporate Culture and Employee Turnover

Yueh-Shian Lee ¹, Weng-Kun Liu ^2,*
1 Department of Business Administration, Ming Dao University, 369 Wen-Hua Rd., Pitou, Changhua 52345, Taiwan
² Department of International Business, Feng Chia University, 100, Wenhwa Rd., Seatwen, Taichung 40724, Taiwan

ABSTRACT

The purpose of this research was to find the employee welfare and loyalty of burnout employees, corporate culture and the role of employee turnover in the hotel industry. A total of 330 questionnaires were sent out in the study and 257 valid questionnaires were adopted. The main results showed: (1) Employee loyalty and corporate culture have a negative impact on employee turnover; (2) The interaction between employee loyalty and corporate culture affects job burnout and affects the employee turnover rate; (3) Employee loyalty affects corporate culture Have a positive impact; (4) Influencing employee turnover rate through intermediary corporate culture; (5) When corporate culture and employee turnover have a moderating effect, that is, when employee benefits are high, employee burnout will affect job burnout; that is, when employee benefits are low, employee burnout will reduce job burnout; when employee benefits are low, employee burnout will affect job burnout. Therefore, in order to expand the development space of the catering industry, the quality and efficiency of the service industry must be improved, which requires a connection between professional talents and the rational use of human resources. This requires professionals and proper use of human resources to maintain relationships. Managers need to pay attention to environmental changes and social dynamics, changes in structure and employees so that they can flexibly adjust to meet the needs of employees.

KEYWORDS
Employee Loyalty, Corporate Culture, Job Burnout, Employee Benefits, Employee Turnover

Cite This Paper in IEEE or APA Citation Styles
(a). IEEE Format:
[1] Yueh-Shian Lee , Weng-Kun Liu , "The Moderating Effects of Employee Benefits and Job Burnout among the Employee Loyalty, Corporate Culture and Employee Turnover," Universal Journal of Management, Vol. 9, No. 2, pp. 62 - 69, 2021. DOI: 10.13189/ujm.2021.090205.

(b). APA Format:
Yueh-Shian Lee , Weng-Kun Liu (2021). The Moderating Effects of Employee Benefits and Job Burnout among the Employee Loyalty, Corporate Culture and Employee Turnover. Universal Journal of Management, 9(2), 62 - 69. DOI: 10.13189/ujm.2021.090205.