Universal Journal of Educational Research Vol. 8(12), pp. 7151 - 7159
DOI: 10.13189/ujer.2020.081282
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Online Learning Challenges during Pandemic COVID-19 in Malaysian Higher Learning Institution


Nur Salina Ismail 1,*, Nor Mazlina Abu Bakar 2, Sharifah Wajihah Wafa Syed Saadun Tarek Wafa 3
1 Centre of English Language, Faculty of Languages and Communication, Universiti Sultan Zainal Abidin, Gong Badak Campus, 21300 Kuala Nerus, Terengganu, Malaysia
2 Centre of Management Sciences, Faculty of Business and Management, Universiti Sultan Zainal Abidin, Gong Badak Campus, 21300 Kuala Nerus, Terengganu, Malaysia
3 School of Nutrition and Dietetics, Faculty of Health Sciences, Universiti Sultan Zainal Abidin, Gong Badak Campus, 21300 Kuala Nerus, Terengganu, Malaysia

ABSTRACT

Since the announcement of the movement control order (MCO) to help curb the spread of COVID-19 virus, education institutions across the nation have taken great measures to ensure that their students can continue learning through digital means. Hence, academicians and students have to start setting their mind that they have to adapt new learning processes that do not allow physical meetings. This has raised concerns on how students are to cope with this new online learning environment since they come from different socioeconomic backgrounds. Therefore, the aim of this study is to identify the challenges faced by university students when implementing online learning during pandemic COVID-19. A preliminary online study is conducted among 542 students in Universiti Sultan Zainal Abidin Malaysia (UniSZA) to investigate the challenges and problems they may face adapting with the new "norm". The findings indicated that the majority of the students are not ready for online learning as the main challenge faced is low internet access to enable them for online learning. The findings from this study have benefitted the university management in making prompt and effective decisions concerning the implementation of remote learning during the pandemic. In order to get the full benefit of online learning, a concerted effort is needed from many as to provide this structure and go beyond replicating a physical class/lecture.

KEYWORDS
Online Learning, Higher Institution, Challenges, University Students, COVID-19

Cite This Paper in IEEE or APA Citation Styles
(a). IEEE Format:
[1] Nur Salina Ismail , Nor Mazlina Abu Bakar , Sharifah Wajihah Wafa Syed Saadun Tarek Wafa , "Online Learning Challenges during Pandemic COVID-19 in Malaysian Higher Learning Institution," Universal Journal of Educational Research, Vol. 8, No. 12, pp. 7151 - 7159, 2020. DOI: 10.13189/ujer.2020.081282.

(b). APA Format:
Nur Salina Ismail , Nor Mazlina Abu Bakar , Sharifah Wajihah Wafa Syed Saadun Tarek Wafa (2020). Online Learning Challenges during Pandemic COVID-19 in Malaysian Higher Learning Institution. Universal Journal of Educational Research, 8(12), 7151 - 7159. DOI: 10.13189/ujer.2020.081282.