Universal Journal of Educational Research Vol. 8(12), pp. 6527 - 6535
DOI: 10.13189/ujer.2020.081218
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Efficiency of eLearning Educational Process in the Course of Electronic Services in Banking


Martin Vejačka *
Department of Applied Mathematics and Business Informatics, Faculty of Economics, Technical University of Košice, Slovakia

ABSTRACT

Novel technologies enabled the provision of banking services through an electronic environment and the process of fast evolution of electronic banking continues. The educational process of students in the fields of finance and banking should respond to these rapid changes. This article aims to briefly introduce the course of Electronic Services in Banking and outline the possibilities of measuring the efficiency of the education process in the course. The course itself is based on eLearning methods and uses information and communication technologies to allow students to gain theoretical and practical experience with electronic services related to the field of banking. The course also focuses on the security and safe usage of electronic services in banking. The efficiency of learning in the course was measured by comparing the results of pre-course and post-course tests using absolute gain, relative gain, and class average normalized gain over four years' period. The effectiveness of the course was detected in all observed years. Surveys before and after the course were conducted to support the investigation of learning efficiency with results demonstrating positive improvements in participants' knowledge, skills, and acceptance of electronic services in banking. Also, the course attendees' feedback on the course was gathered indicating their highly positive perception of the course. In addition, this feedback serves as a source of suggestions for improving the educational process of the course in the following years.

KEYWORDS
Electronic Banking, eLearning, Education Efficiency, Learning Gain

Cite This Paper in IEEE or APA Citation Styles
(a). IEEE Format:
[1] Martin Vejačka , "Efficiency of eLearning Educational Process in the Course of Electronic Services in Banking," Universal Journal of Educational Research, Vol. 8, No. 12, pp. 6527 - 6535, 2020. DOI: 10.13189/ujer.2020.081218.

(b). APA Format:
Martin Vejačka (2020). Efficiency of eLearning Educational Process in the Course of Electronic Services in Banking. Universal Journal of Educational Research, 8(12), 6527 - 6535. DOI: 10.13189/ujer.2020.081218.